Terms of service

Last Updated: October 8, 2026

Welcome to Makeup Stash Pakistan. These Terms & Conditions govern your access to and use of our website, makeupstash.pk, and any products or services purchased through our store.

By accessing or using our website, placing an order, or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.

1. Acceptance of Terms

By using Makeup Stash, you agree to comply with these Terms & Conditions, as well as our Privacy Policy, Shipping & Delivery Policy, and Return & Refund Policy.

If you do not agree with these terms, please do not use our website or services.

2. User Eligibility

You must be at least 18 years old to place an order through our website.

By using our website, you confirm that you meet this requirement and have the legal capacity to enter into a purchase agreement.

3. Product Information

We make every reasonable effort to ensure that product names, descriptions, images, ingredients, prices, shades, sizes, and other information displayed on our website are accurate and up to date.

However, product packaging, appearance, ingredients, or other manufacturer-provided information may change from time to time. Actual product colors and appearance may also vary depending on your device or screen settings.

We reserve the right to correct errors, update product information, change prices, or modify product availability at any time without prior notice.

4. Product Authenticity

Makeup Stash is committed to offering original and authentic beauty, makeup, and skincare products sourced through legitimate channels.

We do not knowingly sell counterfeit products. Product packaging may vary depending on the manufacturer's production, region, or packaging updates.

5. Prices and Promotions

All prices displayed on our website are in Pakistani Rupees (PKR) unless otherwise stated.

Prices, discounts, promotional offers, and product availability may change at any time without prior notice.

Promotional offers may be subject to specific terms, eligibility requirements, stock availability, or limited time periods.

6. Orders and Order Acceptance

When you place an order through our website, you are making an offer to purchase the selected products.

After placing an order, you may receive an order confirmation. This confirmation acknowledges that we have received your order but does not necessarily mean that the order has been accepted.

We reserve the right to accept, cancel, or decline an order where necessary, including in cases of product unavailability, pricing errors, suspected fraudulent activity, incorrect information, or other circumstances that may affect the fulfillment of the order.

An order is considered accepted once it has been confirmed for fulfillment or dispatched.

If we cancel an order after payment has been received, any applicable refund will be processed according to our Refund Policy.

7. Customer Information

You are responsible for providing accurate and complete information when placing an order, including your name, phone number, email address, and delivery address.

Makeup Stash is not responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete information provided by the customer.

8. Payment

We may offer different payment methods depending on availability.

By providing payment information, you confirm that you are authorized to use the selected payment method.

We reserve the right to verify payment information and cancel or hold an order where payment cannot be successfully verified or where fraudulent activity is suspected.

9. Shipping and Delivery

We aim to process and deliver orders within the estimated timeframes provided on our website.

Delivery times may vary depending on the destination, courier availability, weather, public holidays, operational issues, or other circumstances beyond our reasonable control.

Current shipping charges, delivery estimates, and applicable free-shipping offers are displayed on our website and/or during checkout.

For the latest information, please refer to our Shipping & Delivery Policy.

10. Returns and Refunds

Returns and refunds are subject to our Return & Refund Policy.

Due to hygiene and safety considerations, certain products may not be eligible for return once opened, used, or removed from their original packaging.

Customers should review our Return & Refund Policy before requesting a return.

11. Cosmetics, Skincare and Product Use

Customers are responsible for reviewing product ingredients, directions, warnings, and suitability before use.

If you have known allergies or sensitivities, we recommend carefully checking the ingredient list before purchasing or using a product.

Makeup Stash provides product information for general informational purposes and does not guarantee that any product will be suitable for every individual.

If you experience an adverse reaction, discontinue use and seek appropriate professional advice.

12. Intellectual Property

All content available on Makeup Stash, including but not limited to logos, brand names, text, product descriptions, graphics, photographs, videos, website design, layouts, and other materials, is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, republish, sell, or commercially exploit our website content without prior written permission, except where permitted by law.

13. Third-Party Brands and Links

Our website may contain product information, trademarks, logos, images, or links relating to third-party brands and services.

Third-party trademarks and brand names remain the property of their respective owners.

Links to third-party websites are provided for convenience, and Makeup Stash is not responsible for the content, policies, availability, or practices of external websites.

14. Website Use

You agree not to misuse our website or attempt to interfere with its normal operation.

You must not use our website to:

  • Engage in fraudulent or unlawful activities

  • Submit false or misleading information

  • Attempt unauthorized access to our systems

  • Introduce malicious software or harmful code

  • Interfere with the security or functionality of the website

  • Use website content for unauthorized commercial purposes

We reserve the right to restrict or terminate access to our website where we reasonably believe these terms have been violated.

15. Limitation of Liability

To the extent permitted by applicable law, Makeup Stash shall not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website, inability to access our website, delays in delivery, or use of products purchased through our store.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

16. Changes to These Terms

We may update or modify these Terms & Conditions from time to time to reflect changes to our business, services, website, or applicable requirements.

Any updated version will be posted on this page with a revised Last Updated date.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms & Conditions.

17. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of Pakistan.

Any disputes relating to these Terms & Conditions or purchases made through Makeup Stash shall be subject to the applicable jurisdiction of the courts in Pakistan.

18. Contact Us

If you have any questions regarding these Terms & Conditions, please contact Makeup Stash through the contact information provided on our website.

Makeup Stash Pakistan
Lahore, Punjab, Pakistan